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Quality Warranty

Thank you for choosing PRIOR PLASTIC as business partner !  

To ensure products quality, the clear responsibility of buyer and seller, and the product safety, we make the following promise: 

First, by principle the products are manufactured by customer technical spec.The national standard is followed if customer doesn’t clearly mention it. After the customer confirms the sample, PRIOR PLASTIC must ensure that the bulk order quality is exactly same with the sample.

Second, the supplier provides the copy of business license with official seal stamped to the buyer. 

Third, the supplier provides the copy of the technical spec of the products with official seal stamped to the buyer. 

Fourth, the supplier ensures that the products comply with the official quality standard and is responsible for product quality, if necessary provide the necessary quality information, such as the inspection report and other relevant information. 

Fifth, the supplier ensures that the packaging and registered trademark of the products match the relevant state regulation.  

Sixth, the storage and safekeeping condition is indicated on the product package, to ensure the product quality the buyer has to strictly follow it, or is responsible for the caused quality problem.  

Seventh, consumer complains due to the product quality problems, the supplier should actively cooperate to properly resolve it. If it is indeed the responsibility of supplier, the supplier shall bear full responsibility and expense. 

Eighth, the treatment of the quality dispute:The buyer should strictly observe the technical standards shipped with the supplier products for inspection, ensure fair and science testing. The remaining samples fail to pass the examination should be kept for one week.  

All products purchased from Prior Plastic Co,,LTD. are guaranteed to keep in good repair for one year. If quality problem happen in guarantee period, PRIOR will 100% return or replace for our customers. After-sales service isn't restricted by time and we will assign technical personnel to solve your problems immediately after receiving telephone or email compliant. If you are caught in some problems when using our product, welcome to contact us at any time.